Slavery and Human Trafficking Statement - SYON MEDIA LTD

SYON MEDIA have a zero-tolerance approach to modern slavery and are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.

SYON are committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains and we expect the same high standards from all of our contractors, suppliers and other business partners.

SYON is fully supportive of the government’s objectives to eradicate modern slavery and human trafficking. All our employees are expected to report concerns and our management are expected to act upon them.

Our Policies on Slavery and Human Trafficking - Supply Chain
The SYON supply chain includes the sourcing of raw materials principally related to the printing and delivery of magazines. We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Anti-Slavery Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.

Due Diligence Processes for Slavery and Human Trafficking
As part of our initiative to identify and mitigate risk:
• We process all our own products within the UK with no outsourcing or use of third parties;
• We limit the geographical scope of our sites to the UK mainland to ensure optimum control of our sites and people;
• Where possible we build long standing relationships with our suppliers and make clear our expectations of business behaviour;
• We audit all print sites and postal companiy premises that our magazine products are produced to ensure that we are fully compliant with the Act.
• If we use third party suppliers for products we expect these entities to have suitable anti-slavery and human trafficking policies and processes.
• We have appropriate policies in place in our employee contracts to encourage the reporting of any concerns from our employers and any employees raising concerns through our Whistleblowing Policy are suitably protected.

Supplier Adherence to Our Values
We have zero tolerance to slavery and human trafficking. We expect all those in our supply chain to comply with our values.

Training
To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide relevant training and information to the responsible employees. All our Operational Board Directors have been briefed on the subject.

Our Employees
All our employees are UK-based and we are compliant with the National Living Wage requirements. We minimise the use of agency labour and ensure compliance with all aspects of UK employment law.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes SYON’s slavery and human trafficking statement for the financial year 2019.

Syon Media have been producing quality membership and brand publications for nearly two decades.

Starting out as a printed magazine specialist back in the 90s we have now developed into a print and digital publishing company utilising the latest technology to distribute our clients titles.

Of course we firmly believe that printed matter is still very much needed and relevant in this digital age. Our philosophy is we provide quality content for the reader but allow the reader a choice of how to access it, whether that is in the form of a printed or a digital edition.

Each title we publish are made available to readers in print, web-based page-turner, iPad, iPhone, Android tablets and smart phones as well as Kindle devices. Wherever they are and whatever they are doing your readers can access your content.

Syon also offers a complete range of services you would expect from a quality publisher. Subscription services, editorial teams, art and design experts, distribution specialists, newstrade delivery and app development are just a few of the services we provide.

If you are thinking of printing a magazine or outsourcing your current publication then we are just a call away. We love to chat magazine publishing.

Simply contact us at using the information below.

Syon Media Ltd customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• Who we share information with
• How to complain

Contact details

Post

Unit 3, Boleyn Business Suite, Hever Castle Golf Club, Hever Road, Hever, EDENBRIDGE, Kent, TN8 7NP, GB

Email

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What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

• Names and contact details
• Addresses
• Transaction data (including details about payments to and from you and details of products and services you have purchased)
• Usage data (including information about how you interact with and use our website, products and services)
• Account access information
• Website user information

We collect or use the following personal information for the operation of client or customer accounts:

• Names and contact details
• Addresses
• Purchase or service history
• Account information, including registration details
• Information used for security purposes
• Marketing preferences
• Technical data, including information about browser and operating systems

We collect or use the following personal information for information updates or marketing purposes:

• Names and contact details
• Marketing preferences
• Website and app user journey information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
• Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
• Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

• Directly from you
• Legal bodies or professionals (such as courts or solicitors)
• Publicly available sources
• Providers of marketing lists and other personal information
• Suppliers and service providers

How long we keep information

We review our requirement for personal data every 3 years and remove any data that is not required or out of date. We do not keep data longer than 7 years.

Who we share information with

Others we share personal information with

• Organisations we’re legally obliged to share personal information with
• Suppliers and service providers

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Last updated : 20 August 2024

Syon Media provides advertising services for both it's own brand publications and also on behalf of our clients for their publications and digital properties.

Listed below are the advertising terms and conditions you are agreeing to by accepting a quotation or placing an advertisement booking with us.

ADVERTISING TERMS AND CONDITIONS DEFINITIONS
‘The advertiser’ means the person placing the advertisment booking with SYON Media Ltd the order for the insertion of the advertisement, which includes any advertising agency involved in the placing of the advertisement. ‘SYON’ means SYON Media Ltd. The ‘advertising department’ means those members of SYON responsible for advertisements.

BOOKING
All verbal reservations must be confirmed in writing or email prior to the copy date. The advertising department will send an Order Confirmation Form to the client or agency containing all booking details. The Order Confirmation Form must be checked by the client or agency within five working days of receipt. If the advertising department does not receive the Order Confirmation Form within the stated period, advertisement bookings will be viewed as confirmed and advertising space may be booked in which the advertiser will be liable for the full cost of the advert. Except where a request for specific positioning of an advertisement is agreed by SYON in writing or email, positioning of advertisements is at the sole discretion of SYON.

CANCELLATION
Advertisement cancellations must be received in writing 28 days before copy deadline otherwise the advertiser will be liable for the full cost of the advert booked. Copy deadlines precede the month of issue by a minimum of six weeks. Receipt of written cancellation will be confirmed in writing or email by the advertising department of Syon. If a series of bookings is cancelled mid-term, any multiple booking discounts will be reclaimed by SYON. The publisher reserves the right to refuse or suspend an advertisement without prior notice.

ARTWORK
No colour guarantee can be made if a colour Chromalin is not supplied with the artwork. If an advertisement is intended to include a competition or a special offer of merchandise, other than that normally associated with the advertised product, full details must be submitted to SYON at
the time of booking. Where advertisements are designed by SYON. copy and design details must be submitted according to stated deadlines.
Copy must be supplied by the advertiser automatically after the advertisement is booked. If copy is not received by the stated copy date SYON reserves the right, without consultation, to repeat copy previously used. Every reasonable attempt will be made to supply black-and-white proofs of all advertisements designed by SYON from scratch, but this cannot be guaranteed. Colour proofs are supplied by special arrangement only.
Advertisements that simulate editorial content will be labelled ‘advertisement’, "Partner Feature" or some other indicative name and SYON retains the right in its sole discretion to so label any such advertisement.

ADVERTISEMENT RATES
In the event of changing publishing costs, SYON reserves the right to change rates and series discounts. In this event SYON must give six weeks notice to advertisers who are given the option to cancel by giving one full month’s notice in writing to the advertisement department. Display rates are for space only. Where possible, colour or mono display artwork should be supplied in digital format. Basic typesetting and layout is supplied free of charge for classified advertisements. Display advertisement design is available at a cost on request. All UK advertisements are charged at rate plus VAT.

PAYMENT
Payment must be made by the copy deadline for classified, directory, new orders and overseas advertisers. All other payments must be settled within 30 days of the invoice date. The publisher reserves the right to request trade references at any time. Until SYON is fully compensated,
payment by the advertiser to its agency shall not discharge the advertiser’s ability nor shall SYON’s right in any way be affected by any dispute or claim between the advertiser and its agency. The advertiser agrees to reimburse SYON for any legal fees and costs incurred to collect
outstanding debts. If, for whatever reason, an advertisement is not published, SYON shall not be liable for any costs or damages, consequential or otherwise.

LIABILITY
The advertiser will indemnify SYON against costs, damages or other charges falling upon SYON as a result of any claim against SYON arising from the publication of an advertisement.
All terms and conditions stated here constitute an integral part of any advertising order and contract and are subject to change without notice.
The publisher shall not be bound by any other terms and conditions other than those stated herein.